Your Claude workspace Owner must have already added MedScout to Claude before you go through the following steps.
Connecting MedScout to Claude
MedScout's MCP server lets Claude read and act on your MedScout data from inside Claude. Ask about a provider, pull a target list, draft an account summary, and Claude works from live MedScout data instead of whatever you paste into the chat.
Before you start
You need an active MedScout login and a Claude account on a paid plan (Pro, Max, Team, or Enterprise). Custom connectors aren't available on the Claude free tier.
Connect your account
In Claude, go to Customize
2. Click on Connectors
3. Find MedScout MCP and click Connect.
4. If you're not already signed in, you'll be asked to sign in with your MedScout credentials.
5. You're now connected!
6. To ensure a faster MCP connection, visit the settings menu and select Connectors (Step 2).
Click on MedScout MCP and select Always allow under Read-only tools and Write/delete tools.
Check that it worked
Start a new chat and ask: What MedScout tools do you have?
Claude will list the tools available to your account. If you get a list, you're all set. If Claude says it has no MedScout tools, see the FAQs below.
How to use the MCP
Explore common ways people are using MCP today, discover prompts you can easily adapt, and learn what separates vague responses from clear, effective ones.
FAQs
Why is Claude constantly asking me for approval to perform a search or action?
See Step 6. If you are still being asked for approval, it may have been adjusted by your admin. They can switch external tool calls from Always ask -> Always allow to bypass the approval requests.
Why isn't MedScout MCP in my connector list?
You may be signed into a personal Claude account rather than your work account. Check the account switcher. If you're in the right account, your admin has likely not added the MCP to your organization yet.
Why does Claude say it has no MedScout tools?
The connection didn't complete. Disconnect and reconnect, and watch for the authorization window.
Why is MedScout not working inside a project?
Projects have their own connector settings. Inside the project, click the + button at the bottom left of the chat prompt, hover over Connectors, and toggle MedScout MCP on.
Why can't Claude find providers or accounts I know exist.
Confirm you're connected with the same email you use for MedScout, and that you have access to those records in MedScout itself. Your territory access carries over, including its limits.
What can Claude see?
Exactly what you see. Your access through Claude mirrors your MedScout permissions, so nothing shows up in Claude that wouldn't show up when you log into MedScout directly.
How do I disconnect?
Customize → Connectors → MedScout MCP → Disconnect. Access is removed immediately and your MedScout account isn't affected.